Watch kids fall in love with Science, Technology, Engineering, and Math
Store Policy
Customer Care
We are committed to providing high-quality products that inspire, educate and entertain. We value your feedback and suggestions, and we want you to be completely satisfied with your purchase. If you have any questions or concerns, please contact us through our website, email or phone. We will respond to your inquiry ASAP.
Our customer care policy covers the following aspects:
- Shipping and delivery: We offer free shipping on orders over $50 within the US. We aim to ship your order within 3-5 business days, but please allow extra time for possible delays due to weather or other factors. You can track your order status online using the tracking number provided in your confirmation email.
- Returns and exchanges: We want you to love your purchases, but if you are unhappy with them for any reason, you can return them within 30 days of purchase for a full refund. Please note that items must be in their original condition, unworn and unmarked. To initiate a return or exchange, don't hesitate to contact us with your order number and the reason for your request. We will provide you with instructions on how to send back your items. Once we receive your return, we will process your refund or exchange within three business days.
- Privacy and security: We respect your privacy and protect your personal information. We do not sell, rent or share your data with any third parties without your consent. We use secure encryption and payment methods to ensure the safety of your online transactions. You can read our full privacy policy here.
- Customer satisfaction: We strive to exceed your expectations and make your shopping experience enjoyable and hassle-free. If you have any compliments, complaints or suggestions, please let us know. We appreciate your support, and we hope to serve you again soon.
Educater's Inquiries
Are you purchasing books for a school, district, governmental agency, or non-profit fundraiser? We accept purchase orders. Ideal for supporting curriculum lessons.
Books ship within 3-5 business days. If you need your order immediately, we offer 3-day, 2nd-day, or overnight shipping for an additional charge. Please call for shipping costs. 702-502-0671 (M-F, 8 am–5 pm Central).
Payment Methods
Credit / Debit Cards
PAYPAL
Offline Payments